Owner FAQs
Answers to your frequently asked questions
-
Are you licensed?
Yes, we’re a fully licensed & insured property management company with the MS Real Estate Commission. -
Can I reach you after hours?
For emergencies, absolutely. We provide an after-hours contact for urgent situations. Routine inquiries are handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements—quick, secure, and hassle-free. -
Do I get to see the lease or sign it?
As part of our owner onboarding process, we will discuss lease terms and answer any questions you may have. We will sign the lease as your agent. Once completed, we upload a copy of the signed lease to your owner portal for your records. -
Do you sell real estate too?
Yes, we also offer real estate services through our affiliated brokerage, Cozy Hosea Homes Realty LLC. Whether you’re buying, selling, or investing, we’re here to help. -
How and when do I get my checks?
Disbursements are processed on a regular schedule—usually by direct deposit—after rent is collected and any expenses are reconciled. -
How is rent collection handled?
Tenants can pay online or through other approved methods. We follow lease terms closely and handle all late notices and fee enforcement. -
How long of a lease do you sign?
Most leases are for 12 months, but we can adjust based on your preferences and market demand. There is also an option to do a 10 month lease to coincide with MSU’s school schedule. We do not offer leases less than 6 months nor manage short-term rentals/AirBnB’s. -
How much security deposit do you charge the tenant?
Security deposits are set based on market norms and legal requirements, typically equal to one month’s rent unless circumstances call for more. -
How soon can you start managing my property?
We can begin as soon as the paperwork is complete and your property is rent-ready. We’ll walk you through every step. -
What type of properties do you manage?
We manage single-family homes, multi-family units, and more. If you’re unsure whether your property qualifies, just ask. -
What type of reports do I get and how often?
You’ll receive monthly financial statements detailing rent, expenses, and maintenance. Additional reports are available upon request. -
Who holds the tenant security deposit?
Security deposits are held in a trust account, following applicable laws and best practices.
